Services
We do not install CCTV, but provide pre and post installation consultancy services to assist you in the effective production of CCTV evidence.
VeriFi is the national network of security professionals and consultants working under the VMS commercial umbrella to provide CCTV users with a totally joined up compliance service including;
ICO notification
We will advise you of any shortcoming in relation to ICO notification.
Policy Documentation
An easy to understand statement of who is responsible as Data Controller, Data Processor and how the system is to be managed.
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Operational Requirement
The Home Office advise that the Operational Requirement (OR) is first established and that the system design is based on the actual need that this process reveals.
The majority of CCTV systems have evolved without the benefit of such a document. VeriFi will establish a retrospective OR in respect of existing systems and establish any shortfall or redundant capability.
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PRIVACY
Make sure that your system is not used to invade the privacy of others. Cameras that have the capability of say; viewing into adjacent private residences must be inhibited from achieving such views.
Statutory Information Signs
You must make the public aware that they are entering an area where CCTV surveillance is taking place, this is normally achieved by signs that state the purpose of the system and contact details of the organisation responsible.
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Annual System Assessment
Ensure that your CCTV operational requirement continues to be relevant and that the system is capable of achieving these requirements.
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Management Documentation
It is important that you maintain records relating to the effective management of the system. VeriFi deliver a comprehensive package of documents and training in their use.
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Consumables
You need never run out of documents and recording media, reordering is achieved online and re-supply is normally achieved on a next working day basis.
Annual Management Audit
VeriFi ensures that your staff or contractors continue to manage your CCTV effectively.
Subject Access Requests
Did you know that the public, have a right of access to their recorded images. VeriFi provide an application form that includes a statement of the individual’s rights and the process by which applications are managed. VeriFi provide a fully managed Subject Right of Access service to ensure full legal compliance.
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Public Information
The public have a right of access to a statement of how you operate and manage your CCTV. This is made available on your behalf by VeriFi either online or in hard copy.
Staff Awareness
Video evidence could be ruled inadmissible if you have not made your workforce fully aware of the purposes of the system as it may apply to them. VeriFi provide a specific sign for this purpose for display in staff areas.
Public Compliants Procedure
Complaints by the public relating to the management of CCTV are rare and therefore a complaints procedure is rarely put in place by management. The VeriFi management
of enquiries includes complaints logging and resolution.
Security of Images
Assessment and audit of methods used to secure recorded images is part of the VeriFi service and includes; definition and logging who is allowed access, the
method of access and control of images downloaded from the system and tracking hard drives removed from site.
Evidence Download Service
In certain circumstances management may require that evidence is discreetly downloaded from the system by someone independent of the day to day management
of the system. VeriFi provides the availability of a reliable and effective service for such situations.
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Professional Evidence Editing
CCTV is often downloaded without thought to how it may be later presented and can contain substantial amounts of irrelevant information resulting in an overlong and complicated presentation. VeriFi provides the availability of a professional editing service.
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Best Practice
VeriFi Online is constantly updated to reflect current best practice and subscribers are routinely updated of changes that may affect the effective management of their CCTV.
Training
Courses are available to inform personnel of their Data Protection Act compliance responsibilities in relation to the day to day management of CCTV systems.
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